LA DWP and sock-puppet vendor fall in love over winter wind crisis response…

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LADWP proudly tweets a link to a story (below) that claims that it handled crisis communication perfectly during the windstorm last January. It even takes a dig at So Cal Edison for not doing the same.

So, as a DWP customer, let’s set the record straight:

- DWP’s Twitter updates and communications were a joke. In Northeast LA, we watched in darkness for three days as the number of homes without power in the agency’s update increased. There was almost zero presence in our neighborhood. Our normally not-so-effective city councilman actually had to call the agency and yell at them to get them out here.

- OK, so the agency was busy and doing the best it could. But why the dig at Edison? As far as I saw, DWP didn’t distribute fresh water; Edison did. DWP didn’t offer shelters and blankets; Edison did. I heard Edison people at least three times on local radio, once giving very concise explanations as to why these repairs took so long, explaining how the electrical grid works. DWP? Maybe it happened, but on that weekend, with little else to do but look at my phone for windstorm related news, I didn’t see it.

- And hey, best of all…the supposedly objective article saying how great LA DWP was, and how sucky Edison was…the author is a software vendor who happens to be the supplier of DWP’s emergency response system!

This is classic DWP. The agency really needs to review what went wrong in the wind response, as well as what went right; instead, it log-rolls with a vendor, pats itself on the back, and pretends that it was brilliant in the crisis.

Here’s the original tweet:


Here’s the article (read it.)

 

The authors bio…

And his client page

Isn’t transparency the key to effective public relations? Both LA DWP and the author aren’t being totally up front here….

 

 

Fresh Air Listeners, Welcome

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This is Dan Koeppel’s blog. For my latest writing about bananas, please check out my recent story in The Scientist. If you’re looking for a copy of my book, and Amazon is sold out, I sell signed copies direct at retail cost (plus shipping.) Chinese, Thai, and Korean editions also available. Japan is coming soon.

I’m on Twitter here; Facebook here.

Big Parade 2011 info is online

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The event is Saturday and Sunday May 21 and 22, 2011, with a prologue on Friday, May 20.

To learn what the Big Parade is, how to join it, why you can do it, and where we’ll go, visit the official Big Parade website.

To keep updated, join practice walks, and ask questions, visit the Big Parade Facebook page.

My story nominated for a James Beard Foundation award

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Photo: André Baranowski, from saveur.com

Unexpected and cool.

The story is a good read, if I say so myself, especially if you’re visiting my site for the first time via my appearance this morning on Chicago Public Radio’s Worldview program this morning.

The main feature concerns the state of banana innovation. I dream of supermarkets where many delicious varieties of the fruit are sold.

The companion piece describes five alternate varieties that actually could reach our shores.

The stories appeared in the May, 2010 issue of Saveur. It was one of eight pieces the magazine published last year that received nominations.

I also wrote a book about bananas, which is now in its fourth printing.

Just for Kids: How Bananas Came to America

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This is a special post, excerpted and modified from my book, designed for kids, visiting from The Mini Page, a syndicated feature published in over 500 newspapers every week.

Lorenzo Dow Baker: Banana Pioneer

Bananas were available in the United States immediately following the Civil War. But they were a luxury item, like caviar, consumed more for status than taste. (Plantains, for cooking, had been a staple in the southern parts of the hemisphere since Spanish times.)  Most Americans had never seen, sampled, or even heard of the fruit. What few bananas North Americans ate were sold at a dime apiece—about two dollars today—and came peeled, sliced, and wrapped in foil. They were usually mushy and brown by the time they got to the table.

The closest place to the U.S. bananas could be grown, at the time, was Jamaica. The trip from that Caribbean island to the ports of the American northeast could take as long as three weeks aboard the sail-driven schooners of the day. That wasn’t fast enough to keep bananas fresh. But if the winds were just right, a ship could sail faster. Then, a cargo hold full of bananas could fetch a fine price.

In 1870, a Cape Cod sea captain named Lorenzo Dow Baker brought 160 bunches of bananas from Jamaica to the docks at Jersey City, New Jersey. That voyage launched the banana industry in the United States.

Baker’s banana career happened almost by chance, as a byproduct of one of the era’s most daring seafaring adventures. After setting out from Cape Cod, he sailed his ship—the Telegraph—across the Caribbean, to the mouth of Venezuela’s Orinoco River. His passengers were ten gold miners, all anxious to search for riches in excavations they’d heard about 300 miles upstream. The journey upriver- through mosquito-infested jungle, deep into unknown territory – took three months. Baker dropped off the prospectors, collected his pay—$8,500 in gold, or about $125,000 today—and turned toward home.

The trip had almost wrecked the Telegraph, and the old sea captain was forced to stop at Jamaica for repairs. Once they were completed, he prepared to head north to the States. Just before he did, he spotted some bananas on the dock, and decided, at the last minute, to buy them and bring them along. Baker believed he could make it back to the mainland in two weeks. He’d keep the bananas on deck, in order to expose them to cool air, and if the wind and weather were right, he could make back some of the money he’d spent refurbishing his beaten-up ship. The plan worked. Baker got home in eleven days, arriving with bananas fresh enough to wholesale at two dollars a bunch. His profit on the shipment was the equivalent of $6,400 today.

Within a year, Baker was the biggest banana exporter in the Caribbean, becoming so enthusiastic about the new business that he bought land at Port Antonio, Jamaica, where he planted acres of fruit and built a sprawling estate. Baker’s business expanded, and soon, other American entrepreneurs arrived, along with young men recruited – salaries were high -  to run the plantations. These first American banana executives built their own elaborate homes, hired servants, and became famous for lighting their cigars with five dollar bills.  For native Jamaicans, banana picking was brutal, dangerous work. They were paid for their labor, but the money didn’t last: even if they didn’t choose to spend their money in the town’s bars, saloons, and gambling halls, they’d still have to pay high, fixed prices for their basic needs. In the end, where their wages actually went didn’t matter: Port Antonio’s enterprises – licit and illicit – were banana-company owned.

Another beneficiary of Baker’s business was Andrew Preston, a 25-year old New England produce buyer who couldn’t keep enough of the tropical fruit in stock. For over a decade, Preston had worked at a Boston grocery wholesaler, slowly advancing from janitor to bookkeeper to in-the-field representative. His job was to meet ships at the docks and bargain for whatever fruits and vegetables they were unloading. When he first set eyes the Jamaican bananas, he knew he was looking at something important: “I saw ‘em, I bought ‘em, and I sold ‘em,” he later said.

Baker and Preston became partners in 1885. The two men couldn’t have been more different. Baker was a weathered, broad-chested, rough-hewn seafarer, with a bushy black beard framed by wild sideburns. Preston wanted to accepted by wealthy society; though he wasn’t well-educated, he acted as if he were. While he lacked Baker’s ruggedness and experience with conditions in the wild, he made up for it with a belief in bananas so strong that he was able to attract investors willing to risk their own money in an enterprise whose purpose was to sell a product Americans still knew almost nothing about. The Bostonian raised $16,000 from eight backers, forming the world’s first commercial banana company.  “Boston Fruit” was the inaugural name – one of four -  the business would adopt. Today, it is known as Chiquita.

The partners were very ambitious. Andrew Preston didn’t just want every American to pick up a few bananas now and then. He wanted the fruit, he told his fellow entrepreneurs, to be “more popular than apples.” But apples could be delivered to grocers within a day or two of harvest. Even after the banana industry abandoned sailing ships for steam-powered vessels—cutting the journey from the Caribbean to less than five days—the trip north was risky. Entire loads sometimes arrived overripe and rotting.  The answer was chilled air. Cold keeps bananas green, allowing them to travel further distances. Baker had already set up a system of cold-storage rooms throughout the United States, connected to a network of shipping facilities and railroad hubs. The warehouses weren’t refrigerated – that technology was still decades away. Instead, they used plain old ice, which was literally brought south in huge chunks every winter, floated on rivers and stored in massive, insulated warehouses (ice, in the days before refrigeration, was one of the most profitable businesses in the industrialized world.)

But Preston’s banana network, formidable as it was, was useless if the fruit arrived already spoiled. The boats, he realized, needed to be cooled, as well.

This was something nobody had attempted. It wasn’t just the task of building insulated ships, or figuring out how to invent cargo holds that would accommodate the ice and circulate the air properly. These ships had to do all that, and do it for voyages to the hottest places in the hemisphere.

The ships Preston built were technological marvels. The holds for the ice were segregated from the holds for the bananas, so that once the ice was put in them, they could be sealed off. No hot air could enter them. Instead, the cold air was channeled through the ship through an elaborate venting system. The ships were remarkably energy efficient, as well. They were painted pure white, so that they’d absorb as little heat as possible; they were shaped for speed, so that time in transit would be cut to a minimum. Preston’s engineers even invented radio systems that would allow ship operators to communicate with plantation managers on shore, so that harvested bunches could be ready and waiting as soon as the banana boats arrived at port. Every second counted.

There was another innovation, as well: the system wasn’t just good at cooling bananas. It also worked to keep people comfortable. The company’s banana armada, which soon became known as “The Great White Fleet,” was designed to be convertible. On trips south, the vessels operated as luxury cruise liners. The ventilation ducts that channelled air toward the fruit would be reconfigured to move it into passenger cabins. All of this innovation went toward a single goal: squeeze every penny possible from every possible place, so that bananas could remain cheap. That was the key to Preston’s strategy.

What Preston and Baker accomplished with their bananas should have been impossible. Think about how quickly bananas turn brown or bruise. They overcame that difficulty to bring consumers a fragile,tropical product intact and ready to eat, thousands of miles from the place it grew, at a price everyone could afford! They did it by developing a formula the banana conglomerates still employ today: work on a large scale, control transportation and distribution, and aggressively dominate land and labor. Keep costs low in every possible way. They did it in ways that were often brilliant, but also in ways that were not always fair, or decent, or moral. Over the next century, much blood would be spilled in the name of cheap bananas. But the result was that the banana cost half as much as apples, and Americans couldn’t get enough of the new fruit.

The world’s favorite fruit finally became our favorite, as well.


Just for Kids: The World’s Most Important Bananas

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This is a special post, excerpted and modified from my book, designed for kids, visiting from The Mini Page, a syndicated feature published in over 500 newspapers every week.

African Banana Market

There is no place on earth where bananas are more important than Uganda. Uganda grows eleven million tons of the fruit each year. That counts out to more than 500 pounds per person annually — twenty times more than we Americans peel and eat. In remote villages, where there are few other crops, banana consumption stretches toward the unbelievable: as much as 970 pounds each year for each person. That’s ten bananas per day! In some communities, a banana tree can be found in front of every household. It might have grown there for generations, feeding both infants and grandparents: a century of nutrition in just a few square feet.

The Ugandan fruit, known as the “East African Highland Banana,” is also eaten in the circle of nations surrounding Lake Victoria – the world’s second largest lake, in the mountains on the eastern side of the continent. But bananas are more than just something to dine on. In these nations – Rwanda, Tanzania, Burundi, and Kenya, along with Uganda – bananas are sometimes used as money. A farmer might take out a small loan and pay it back with bananas. The harvested crop might work its way through a network of middlemen, transported from village to village by bicycle or boat, the same way a dollar bill goes from your pocket to the cash register at your grocery store, and then on to another shopper as change.

There are dozens of types of bananas in this part of the world, and each has a special purpose. There’s a special breed of banana that’s consumed when twins are born. Another marks the passing of a relative. Another helps guarantee prosperity. There are bananas that, if eaten, help return a straying spouse; another will help childless couples start families. Songs are written about bananas, but they are not commercial jingles, like our Chiquita banana song. They are historic documents, telling tales of birth, death, and renewal.

Ugandan bananas – with names like Monga Love, Mbouroukou, and Ngomba Liko – are grown green, and never exported beyond regional markets. All are about double the size of the bananas we slice into our breakfast cereal, and even cooked, taste more like a potato than a fruit. At the center of all of this is matooke, the word that is used interchangeably, in many parts of this region, for both “food” and “banana.” For Ugandans, nothing says “welcome home” more than this comfort food, served on a banana leaf saucer.  It is the macaroni and cheese of the African lakes region. The dish is made by mashing green bananas, wrapping them in their own leaves, and roasting them over a smoky, open fire. A proper matooke will be accompanied by tonto, a banana beer. Kids have the option of sipping a bit of banana juice.

Uganda and its neighbors are not a paradise. Refugees from the war-torn nations of Rwanda and Burundi are crowded into camps on the country’s borders, holding an estimated 1.5 million orphans. Uganda’s cities are impoverished, and basic services are lacking. But one problem the nation has rarely faced is hunger.

“Uganda doesn’t endure famine, and to a great extent that is because of bananas,” said Joseph Mukiibi, the former director of the Ugandan National Agricultural Research Organization said, at the opening of a laboratory devoted to the study of the fruit in his country. If famine and war generally appear as part of the same tragic cycle – and they do, according to the International Red Cross – then the African banana is more than just a nutritious or ritual object. It is a peacekeeper.

Using the blog…

THE BANANA BLOG is about the world's most endangered - and dangerous - fruit. THE BIG PARADE is about stairways, route and transit geekery, and pedestrian pursuits in Los Angeles. You can also read all the topics at once, which might also include productivity, geekery, DIY whatever, mountain biking, stuff that I think is funny that nobody else likely will, and other boring, useless crap.

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